Privacy
Policy.

Retail Solutions Ltd. provides retail display, racking, lighting, branding, showroom planning, and related services. When you interact with our website or communicate with us, certain information may be needed to respond to your requests and deliver our services.

This policy explains the categories of information involved, the purposes for which information may be used, and how you can contact us with privacy-related questions.

Depending on how you engage with us, information may include:

• Contact details: your name, business name, email address, telephone number, and location.
• Project information: showroom requirements, site details, drawings, measurements, images, budgets, and specifications you choose to share.
• Communications: messages, enquiries, quotation requests, and related correspondence.
• Technical information: browser, device, IP address, and usage data where collected through website functionality or analytics tools.

We ask that you share only the information reasonably needed for your enquiry or project.

We may use information to:

• Respond to enquiries and communicate about products and services.
• Prepare quotations, design proposals, and project plans.
• Coordinate site visits, manufacturing, delivery, and installation.
• Maintain customer relationships and provide after-sales assistance.
• Operate, secure, troubleshoot, and improve our website and services.
• Meet applicable legal, accounting, or contractual obligations.

Any marketing communications should follow applicable requirements and the choices you communicate to us.

Our website may use cookies or similar technologies for essential site functions, preferences, performance measurement, or analytics. Some cookies may be placed by third-party services integrated with the website.

You can usually manage cookies through your browser settings. Disabling certain cookies may affect website functionality.

Where necessary for legitimate business purposes, information may be shared with authorized team members, service providers, technology vendors, delivery or installation partners, or professional advisers. Information may also be disclosed where required by applicable law.

We do not intend to disclose personal information beyond what is reasonably necessary for the purposes described in this policy.

We aim to use reasonable administrative, technical, and organizational safeguards appropriate to the information we handle. However, no website, electronic transmission, or storage system can be guaranteed to be completely secure.

If you believe information you shared with us has been compromised, please contact us promptly.

Information may be retained for as long as reasonably necessary to handle enquiries, perform projects, maintain business records, resolve disputes, or comply with applicable requirements. Retention periods can vary by the type of information and the reason it was collected.

Subject to applicable law, you may contact us to request access to, correction of, or deletion of personal information you have provided. You may also ask questions about how your information is used or request that we stop nonessential marketing communications.

We may need to verify your identity before responding and may retain information where legally or contractually required.

Our website may contain links to external websites, social media platforms, or messaging services. Those services operate under their own privacy practices. We encourage you to review their policies before sharing information with them.

Our website and business services are intended for business customers and general audiences, not specifically for children. If you believe a child has provided personal information to us inappropriately, please contact us so we can review the matter.

We may revise this Privacy Policy to reflect changes to our website, services, practices, or applicable requirements. When updates are made, the revised policy will be posted on this page with an updated date.

If you have questions or requests relating to this Privacy Policy, please contact Retail Solutions Ltd. through our official website or the details below.